hi ,
I have created a new tenant from : system console - new costumer .
but I have not received a new mail , to get the password ?
how can I solve it ?
Could you please share AllEmails.log & AllErrors.log files. These log files are available @ C:\Progress\Rollbase\Pas_Instance\rollbase\storage\2\log
Thanks
Srinivas
[View:/cfs-file/__key/communityserver-discussions-components-files/25/3051.AllEmails.log:320:240][View:/cfs-file/__key/communityserver-discussions-components-files/25/5127.AllErrors.log:320:240]
Hi,
Follow the below documentation and test your email settings by sending a test mail. After that either delete the customer and create again or reset password using the username of that customer.
documentation.progress.com/.../index.html
Thanks
Vasantha
Hi
Can you Try once by enabling Less Secure Apps settings in your Gmail(www.google.com/.../lesssecureapps) account. It should be 'Turn On'
Thanks,
Rajkumar
thank you for your answers!
yeah it was off ! I turned it to on .
but still the same error message !
Can you change the port number to 465 and try?
Thanks
Vasantha
Hi
Can you confirm are you using the MailPort=465 and MailUseSSL=true. If not try once with the given values.
Thanks,
Rajkumar
with those values it is working !
but havnt the ability to save it
Thanks,
it s ok , Thanks