Version 4.0.6.3
Private Cloud.
Multi-server environment.
After shutdown and then startup I cannot connect to tenants. The login screen display Error:Connection Refuse.
As I check in Prod Server it didn;t load. How can I force load tenant to specific production server.
Regards,
Tawatchai.
Hello Tawatchai, Was this restart part of regular restart of the environment ? Was anything changed after which you saw this problem? Were there any changes to any of the config files prior to this restart? Any change to DNS / network?
Also, please restart the Apache Http server once and check if the problem
Is resolved.
Thanks,
Karthikeyan
I did restart because I need to comment out parameter "SkipEmails" only. No any others environment change.
And I left web server as is . (No t restart)
My workaround is starting the production server as error reported. And I can logon tenant .
Please confirm , this is not behavior or not a feature of multi-server. And what Rollbase load in production server for each teenant.
For your question about a Tenant dedicated Prod server, please refer documentation:
Hi Karthikeyan,
Thanks for information. May I know what kind of information load into production server. and how much memory that need to prepare for each tenant loading.