I had installed on-premise connector for public cloud rollbase a month ago to connect to data store through data direct cloud. After a month my data direct cloud expires. Now today Again i created a login credential on data direct cloud. For this I had to uninstall the previous on-premise connector and again i reinstalled on premise connector with the new login credential of data direct cloud. My question is When i install new on-premise connector and check the configuration for Status tab and click on test then a red cross appears on Cloud connector Service. Service DDcloudOpCon is running failed.
This question and the .doc indicate that this question is about a fresh installation of DataDirect Cloud On-Premise Connector installation and independent of Rollbase.
May I request this post be moved to the DataDirect Cloud Community group?
The direct URL for DataDirect Cloud forum is: community.progress.com/.../15
( Please ignore if you've already posted there )