I'm trying to test the custom email server settings at the tenant level in my Private Cloud v4.0.4. We have the shared.properties set to allow custom email, but the Save button will not be enabled. I have configured it correctly and received the test email. In the documentation it states that the server settings are on the shared.properties file for private cloud users. Does that mean that we cannot use the custom level settings at the tenant and we can only set it at the masterzone level?
In shared.properties you should set EmailSettingsOverrideAtCustomer = true
Restart Rollbase and then configure at Tenant Level
In Tenant, Go to Setup -> Email Server Settings
Select Use following Email Server
Enter all details. Click on Test Settings
In test settings dialog, click on "Message was received in Inbox" button once you receive email
Then save button will be enabled.
In shared.properties you should set EmailSettingsOverrideAtCustomer = true
Restart Rollbase and then configure at Tenant Level
In Tenant, Go to Setup -> Email Server Settings
Select Use following Email Server
Enter all details. Click on Test Settings
In test settings dialog, click on "Message was received in Inbox" button once you receive email
Then save button will be enabled.
Did it work for you ? I tried in Rollbase.com with Gmail and it worked for me.
Yes, that worked. It might be helpful to add a note on the page or in the documentation to make sure and press the button that the email was received. Not very intuitive for the end user.
Thanks for your help Anoop!