Install RB 4.0.3.1 on Linux (Ubuntu 14.04 LTS 64 bit) syste

Posted by tawatchai on 10-Nov-2015 03:52

Hi all,

I  am trying to install rollbase on ubuntu 14.04 64 bits. But before completion of installing, the machine reboot itself. What's wrong with setting ?

And after reboot, there was no Pas_Instance directory . It' s seem to be not finish the whole process yet. 

Here is rollbase _install_console  log.

__________________________________________________________________________

InstallAnywhere 2011
Version: 12.5
__________________________________________________________________________

Tue Nov 10 16:00:56 ICT 2015

Free Memory: 109502 kB
Total Memory: 118272 kB

No Arguments

java.class.path:
/tmp/install.dir.12402/InstallerData
/tmp/install.dir.12402/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.12402/InstallerData
/tmp/install.dir.12402/InstallerData/installer.zip

sun.boot.class.path:
/tmp/install.dir.12402/Linux/resource/jre/lib/resources.jar
/tmp/install.dir.12402/Linux/resource/jre/lib/rt.jar
/tmp/install.dir.12402/Linux/resource/jre/lib/sunrsasign.jar
/tmp/install.dir.12402/Linux/resource/jre/lib/jsse.jar
/tmp/install.dir.12402/Linux/resource/jre/lib/jce.jar
/tmp/install.dir.12402/Linux/resource/jre/lib/charsets.jar
/tmp/install.dir.12402/Linux/resource/jre/lib/jfr.jar
/tmp/install.dir.12402/Linux/resource/jre/classes

java.ext.dirs:
/tmp/install.dir.12402/Linux/resource/jre/lib/ext
/usr/java/packages/lib/ext

java.version == 1.7.0_05 (Java 1)
java.vm.name == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor == Oracle Corporation
java.vm.version == 23.1-b03
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.7
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 51.0
java.compiler == null
java.home == /tmp/install.dir.12402/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 3.13.0-67-generic
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.12402
user.language == en
user.region == null
__________________________________________________________________________


Loading externalized properties

System's temporary directory = /tmp
Tue Nov 10 16:01:02 ICT 2015: VersionCompareAction: install(): called.
Tue Nov 10 16:01:02 ICT 2015: VersionCompareAction: ==> versionA: (PSC_VERSION_A)
Tue Nov 10 16:01:02 ICT 2015: VersionCompareAction: ==> versionB: 4.0.3.1 (PSC_VERSION_B)
Tue Nov 10 16:01:02 ICT 2015: VersionCompareAction: ==> result: -1 (PSC_VERSION_COMPARE_RESULT)
Tue Nov 10 16:01:02 ICT 2015: VersionCompareAction: ==> diff_level: 0 (PSC_VERSION_COMPARE_DIFF_LEVEL)
Tue Nov 10 16:01:02 ICT 2015: VersionCompareAction: install(): returning.
null:
com.progress.installer.ia.rule.isuseradminroot.IsRootRule was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsRootRule
null
java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsRootRule class com.progress.installer.ia.rule.isuseradminroot.IsRootRule unavailable.
null:
com.progress.installer.ia.rule.isuseradminroot.IsRootRule was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsRootRule
null
java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsRootRule class com.progress.installer.ia.rule.isuseradminroot.IsRootRule unavailable.
null:
com.progress.installer.ia.rule.isuseradminroot.IsAdminRule was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsAdminRule
null
java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsAdminRule class com.progress.installer.ia.rule.isuseradminroot.IsAdminRule unavailable.
null:
com.progress.installer.ia.rule.isuseradminroot.IsAdminRule was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsAdminRule
null
java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsAdminRule class com.progress.installer.ia.rule.isuseradminroot.IsAdminRule unavailable.
null:
com.progress.installer.ia.rule.isuseradminroot.IsRootRule was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsRootRule
null
java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsRootRule class com.progress.installer.ia.rule.isuseradminroot.IsRootRule unavailable.
null:
com.progress.installer.ia.rule.isuseradminroot.IsAdminRule was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsAdminRule
null
java.lang.ClassNotFoundException: com.progress.installer.ia.rule.isuseradminroot.IsAdminRule class com.progress.installer.ia.rule.isuseradminroot.IsAdminRule unavailable.
AAMgr: running jump action
Execute Custom Code:
com.progress.installer.ia.action.executecommand.ExecuteCommandAction was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.action.executecommand.ExecuteCommandAction
Execute Custom Code
java.lang.ClassNotFoundException: com.progress.installer.ia.action.executecommand.ExecuteCommandAction 2 class com.progress.installer.ia.action.executecommand.ExecuteCommandAction unavailable.
Execute Custom Code:
com.progress.installer.ia.action.executecommand.ExecuteCommandAction was unable to be loaded: java.lang.ClassNotFoundException: com.progress.installer.ia.action.executecommand.ExecuteCommandAction
Execute Custom Code
java.lang.ClassNotFoundException: com.progress.installer.ia.action.executecommand.ExecuteCommandAction 2 class com.progress.installer.ia.action.executecommand.ExecuteCommandAction unavailable.
installUnixJRE: the source VM tar: /tmp/install.dir.12402/Linux/resource/vm.tar
exists = true
installUnixJRE: the source VMRoot: /tmp/install.dir.12402/Linux/resource/jre
exists = true
installUnixJRE: the dest VMRoot: /home/tawatchai/opt/Progress/Rollbase/jre
exists = true
#
# INSTALLING VM: /home/tawatchai/opt/Progress/Rollbase/jre
#

installUnixJRE: Using new TAR technique...
Destination path for tar extraction (sans 'jre') =
/home/tawatchai/opt/Progress/Rollbase

installUnixJRE: install shell script:
#!/bin/sh
echo "InstallUnixJRE Script begun..."
cd '/home/tawatchai/opt/Progress/Rollbase'
tar xf '/tmp/install.dir.12402/Linux/resource/vm.tar'
chmod -R '775' '/home/tawatchai/opt/Progress/Rollbase/jre'
echo "...InstallUnixJRE Script complete."
##### SCRIPT END ############

XMLScriptWriter: No Installation Objects were skipped
Subinstaller variable dir: /tmp/860197.tmp
Retrying Installables deferred in pass 0
Deferral retries done because:
There were no deferrals in the last pass.

All Replies

Posted by Mani Kumar on 12-Nov-2015 01:39

Hi Tawatchai,

I need some more logs to investigate this issue. Can you please provide the install logs and Pas instance logs from below directories?

<RB_INSTALL_DIR>\pas\logs\Pas_Instance.log

<RB_INSTALL_DIR>\pas\logs\Pas_tailor.log

<RB_INSTALL_DIR>\install\logs\*.txt

Regards,

Mani.

Posted by tawatchai on 12-Nov-2015 03:42

Hi Mani,

Please see my attached as request.

Regards,

Tawatchai,

This thread is closed