Portal session expiration

Posted by Meehl on 07-Aug-2015 12:35

Although our Portal log shows that user sessions always expire approximately 60 minutes following login

, regardless of the visitor's most recent session activity, visitors are not informed that their session has expired and are able to continuing navigating to various portal pages, creating and updating records for several hours following their expired session.  

Can someone help me understand the purpose/significance of sessions given that session expiration appears to have no functional effect on the ability of authenticated visitors to keep performing their portal business?

Thanks,

John

All Replies

Posted by Vasantha on 10-Aug-2015 01:35

Hi John,

Can you please share the following details?

1. Rollbase version

2. rollbase\config\securityLevel.xml

3. rollbase\config\shared.properties

Thanks

Vasantha

Posted by Meehl on 10-Aug-2015 12:51

Vasantha:

I just received word the our ISV (GDG) created a running support ticket with Progress Support about this issue and have escalated the ticket with Rollbase.

Thanks Vasantha

John

This thread is closed