Help me!! I have a "Big Problem" . After install R

Posted by tanagorns@progress.in.th on 03-Aug-2015 23:31

HI EveryOne!!

      I Installed Rollbase Private cloud v 3.2.4. after that I try to start rollbase service but I cannot start my rollbase because "Pas_Instance" folder is Gone. What Happen? and Howto Fixed .

Capture Environment :








PS. I need help urgently!!!!

Thanks a million

Best regards
BOY

Posted by Srinivas Panyala on 04-Aug-2015 01:17

Could you please check whether the following file exists or not in your system?

C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe

If exists please add the following value to PATH environment variable.

C:\Windows\System32\WindowsPowerShell\v1.0;

Thanks

Srinivas

All Replies

Posted by Srinivas Panyala on 03-Aug-2015 23:42

Are you using windows 8?

Could you please share install logs?

You can find logs at C:\Progress\Rollbase\install\logs

Thanks

Srinivas

Posted by tanagorns@progress.in.th on 04-Aug-2015 00:05

HI spanyala!!

      I send  Logs files to you  and Yes!! I use Window 8 . I have 2 logs in Pas Folder and 2 Logs Display message see below.



1. Pas_Instanve.log - Message

--------------------------------------------------------------------------------------------------------------------------

Execution command --> C:\Progress\Rollbase\pas\bin\tcman.bat create -p 8830 -P 8831 -s 8832 C:\Progress\Rollbase\Pas_Instance
Command Exit Value is - > 0
CATALINA_HOME is not defined or points to an invalid server installation


2. Pas_tailor.log- Message

--------------------------------------------------------------------------------------------------------------------------

Execution command --> C:\Progress\Rollbase\pas\bin\pas_tailor.bat -v C:\Progress\Rollbase\pas
Command Exit Value is - > 1
'PowerShell.exe' is not recognized as an internal or external command,
operable program or batch file.




Best regards
Boy

Posted by Srinivas Panyala on 04-Aug-2015 00:36

Hi Boy,

Seems PowerShell is not exists in path. Can you open command prompt and type PowerShell? It should return like below

Please remove CATALINA_HOME variable from environment variables. 

Thanks

Srinivas

Posted by tanagorns@progress.in.th on 04-Aug-2015 01:05

Hi Spanyala

        I tried to powershell but this is Error message see below.

Best regards
Boy

Posted by Srinivas Panyala on 04-Aug-2015 01:17

Could you please check whether the following file exists or not in your system?

C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe

If exists please add the following value to PATH environment variable.

C:\Windows\System32\WindowsPowerShell\v1.0;

Thanks

Srinivas

Posted by tanagorns@progress.in.th on 04-Aug-2015 02:29

Hi Spanyala

       It 's Working...... Thanks a million

  

Best regards
BOY

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