Hi All,
My rollbase Application has a Delayed Trigger, It works fine in the development tenant but when I deploy it on a different tenant the Delayed Trigger is not working? Any suggestions??
Thank you
Nitharshan
Hi Nitharshan,
There could be multiple reasons behind this. Potential ways to identify the root cause are as below :
> Check if Query API permissions are enabled
> Verify that the trigger has been added to the queue (Settings ->Administration Setup -> Batch Jobs -> Queue)
> Debug trigger using log API.
> Also, custom trigger jar file (and all supporting jar files) needs to be in all of the following Pas_Instance/webapps directories:
a. master
b. prod1
c. rest
d. search
e. storage
f. webapi
g. workflow
Regards,
Mani.
Delayed trigger will run on "workflow" server, not on "prod1" server. So please make sure your trigger is properly installed.
Thanks makumar & pvorovie
There is no custom trigger. We use only the default triggers.
Why it's not working in a new tenant in the same rollbase environment, it was working in development tenant?