I'm getting this error in a variety of conditions in Private Cloud with Custom Triggers trying to import an Excel file (to an object that does not have a Custom Trigger. Apparently Rollbase is trying to load a Trigger class and is not finding a Config class. Unfortunately, the trace does not identify the Trigger class being loaded.
Now for the strange part - this only happens with a XLS file. When I run the same import with a CSV file, I do not geterrors.
Any ideas on how to resolve this? Note: Only two custom triggers exist and they work in all other situations.
Here's the specific trace:
java.lang.NoClassDefFoundError: Could not initialize class com.rb.core.services.event.a480 at com.rb.core.services.event.TriggerDef.getConfig(TriggerDef.java:106) at com.rb.core.services.event.a482._x23(a482.java:430) at com.rb.core.data.a363.getTriggerDefs(a363.java:936) at com.rb.core.services.event.a482.getTriggerDefs(a482.java:450) at com.rb.core.services.event.a482.hasTriggers(a482.java:142) at p8.a569.actualImport(a569.java:157) at p8.a569.doJob(a569.java:110) at p40.a225.doJob(a225.java:33) at com.rb.util.system.a170.run(a170.java:52)
SOLVED - the custom trigger jar file (and all supporting jar files) needs to be in all of the following Pas_Instance/webapps directories:
master
prod1
rest
search
storage
webapi
workflow
SOLVED - the custom trigger jar file (and all supporting jar files) needs to be in all of the following Pas_Instance/webapps directories:
master
prod1
rest
search
storage
webapi
workflow