How to track the open status and number of times open status for email sent from Rollbase?
Step1: send Email from Rollbase
Step 2: Once user open the email
Step3: Opening email should somehow send the update to Rollbase for that user email to the customer zone.
Hello,
Unfortunately, there is no native functionality that allows Rollbase to automatically track opened emails since email softwares are working outside of a Rollbase application.
Thank you,
Gian
Any custom build?
is there way by loading a impact in Email, it can call back rollbase?
Hello,
I believe there are some but I don't think that you can limit the email software being used by the user.. I also don't know any specific method of doing it though. I believe there is a client that did create a tracking method in which they know if there is a sent email to or from a specific address.
Thank you,
Gian