New User added temporary password

Posted by anu31221@gmail.com on 05-Dec-2014 12:55

Temp password is not coming after adding user for a zone.

Step1: Create Zone- It does send the temporary password

Step2: Add a user - It doesn't send the temporary password.(Temporary Password: Your ProgressID Password)

Step3: Reset the password: It does sen the temporary password

All Replies

Posted by Orchid Corpin on 05-Dec-2014 13:17

Hi Anu,

Does the new user has the communication log record with the subject "Welcome to Progress Rollbase"?

Regards,

Orchid

Posted by Orchid Corpin on 23-Dec-2014 09:12

Hi,

Does the issue still existing? If not have you check on the first admin user's communication log whether there was an email sent?
Thank you.

Regards,
Orchid

This thread is closed