New User added temporary password

Posted by anu31221@gmail.com on 05-Dec-2014 12:55

Temp password is not coming after adding user for a zone.

Step1: Create Zone- It does send the temporary password

Step2: Add a user - It doesn't send the temporary password.(Temporary Password: Your ProgressID Password)

Step3: Reset the password: It does sen the temporary password

All Replies

Posted by Orchid Corpin on 05-Dec-2014 13:17

Hi Anu,

Does the new user has the communication log record with the subject "Welcome to Progress Rollbase"?

Regards,

Orchid

Posted by Orchid Corpin on 23-Dec-2014 09:12
Hi,

Does the issue still existing? If not have you check on the first admin user's communication log whether there was an email sent?
Thank you.

Regards,
Orchid
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