Comm. log related to field entry missing?

Posted by matman on 11-Nov-2014 03:41

Hey guys, I just noticed that in certain conditions the "related to" field won't be assigned a value. When I go to a website and add a communication log, the "related to" field will contain the website reference. But when I call a trigger on a website record that will send an email using a template, the field won't contain a website reference. Example:

As you can see in the automated email picture, the "related to" field doesn't contain a value even though the trigger that sends it is called on a record.

Posted by pvorobie on 11-Nov-2014 12:02

This is defect which is now fixed: PSC00319984

All Replies

Posted by Mary on 11-Nov-2014 06:29

Hi Matthijs,

We will look into this and get back to you.

Regards,

Mary

Posted by pvorobie on 11-Nov-2014 10:48

Is your trigger delayed? What is type of "Related to" reference? User?

Posted by pvorobie on 11-Nov-2014 12:02

This is defect which is now fixed: PSC00319984

Posted by matman on 12-Nov-2014 03:11

My trigger is undelayed, the "Related to" field should in this case refer to the website record the trigger was called on.

Will the fix to this defect be released with the next release of Rollbase?

Posted by Godfrey Sorita on 13-Nov-2014 15:40

Hi Matthijs,

It is under consideration for 3.1.0.0 release.

Regards,

Godfrey

This thread is closed