Error after Rollbase installation

Posted by victorshi on 10-Nov-2014 22:32

Hi Guys

I installed a local dev version of the RB. I followed the steps described in the book(Rollbase in action). Everything seems fine. I successfully received the email from RB with the url and temp password. But when I tried to log in, I got the error said "Error retrieving globally unique id. Please verify that Router component is running and available on http://localhost:/router/servlet/Component" I checked the tomecat log. There were no errors and all services were all started. Can someone please tell me what went wrong and how to fix it?


All Replies

Posted by Varun Tayal on 11-Nov-2014 00:20

Your URL http://localhost:/router/servlet/Component seems missing port. Can you confirm that your License.xml contains appropriate HostName information?

Posted by Varun Tayal on 11-Nov-2014 00:23

Also check your for HostName value.

Posted by Manooj Murali on 11-Nov-2014 00:43

If this installation is configured to run without port (i.e. on 80), then please update/verify the components.xml and (WebSiteHTTP, HostName) for the same. BTW Are you using PAS?

Posted by Bill Wood on 11-Nov-2014 04:11
(FYI. the term "PAS" is for Pacific AppServer. This is the default WebServer that comes with the Rollbase installation. Alternately you could install Rollbase into your own WebServer. The question:
"Are you using PAS?"
is just asking:
"Are you using your own WebServer, or the one that came with Rollbase?")=
Posted by Godfrey Sorita on 12-Nov-2014 12:52
Hi Victor,

Please restart Tomcat and let me know if the problem persists.

This thread is closed