Error after Rollbase installation

Posted by victorshi on 10-Nov-2014 22:32

Hi Guys

I installed a local dev version of the RB. I followed the steps described in the book(Rollbase in action). Everything seems fine. I successfully received the email from RB with the url and temp password. But when I tried to log in, I got the error said "Error retrieving globally unique id. Please verify that Router component is running and available on http://localhost:/router/servlet/Component" I checked the tomecat log. There were no errors and all services were all started. Can someone please tell me what went wrong and how to fix it?

Cheers

Rollbase - Forum

All Replies

Posted by Varun Tayal on 11-Nov-2014 00:20

Your URL http://localhost:/router/servlet/Component seems missing port. Can you confirm that your License.xml contains appropriate HostName information?

Posted by Varun Tayal on 11-Nov-2014 00:23

Also check your shared.properties for HostName value.

Posted by Manooj Murali on 11-Nov-2014 00:43

If this installation is configured to run without port (i.e. on 80), then please update/verify the components.xml and shared.properties (WebSiteHTTP, HostName) for the same. BTW Are you using PAS?

Posted by Bill Wood on 11-Nov-2014 04:11

(FYI. the term "PAS" is for Pacific AppServer. This is the default WebServer that comes with the Rollbase installation. Alternately you could install Rollbase into your own WebServer. The question:
"Are you using PAS?"
is just asking:
"Are you using your own WebServer, or the one that came with Rollbase?")=

Posted by Godfrey Sorita on 12-Nov-2014 12:52

Hi Victor,

Please restart Tomcat and let me know if the problem persists.


Thanks,
Godfrey

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