Unable to Start PAS after installation

Posted by HosnyA on 31-Oct-2014 07:36

I am trying to install RB Private Cloud 3.0.5.0 on x64 based system utilising PAS server. The DB is an AMazon RDS MySQL instance. I have managed to connect to the database and ironed out the DB connectivity issues during the installation. However when I issue the tcman start command it goes through the initial services starting them up, however doesn't go beyond workflow server. Here's the log;

ct 31, 2014 10:37:52 AM org.apache.catalina.core.AprLifecycleListener init
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\<install_directory>\jre\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Amazon\cfn-bootstrap\;.
Oct 31, 2014 10:37:52 AM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-8830"]
Oct 31, 2014 10:37:52 AM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-8831"]
Oct 31, 2014 10:37:52 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1193 ms
Oct 31, 2014 10:37:52 AM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Oct 31, 2014 10:37:52 AM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.42
Oct 31, 2014 10:37:52 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\master.war
Oct 31, 2014 10:38:07 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\prod1.war
Oct 31, 2014 10:38:12 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\rest.war
Oct 31, 2014 10:38:17 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\router.war
Oct 31, 2014 10:38:21 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\rss.war
Oct 31, 2014 10:38:26 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\search.war
Oct 31, 2014 10:38:30 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\storage.war
Oct 31, 2014 10:38:35 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\webapi.war
Oct 31, 2014 10:38:40 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\<install_directory>\Pas_Instance\webapps\workflow.war
Oct 31, 2014 10:38:44 AM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\C<install_directory>\Pas_Instance\webapps\ROOT
Oct 31, 2014 10:38:48 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-8830"]
Oct 31, 2014 10:38:48 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-8831"]
Oct 31, 2014 10:38:48 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 55873 ms

It doesn't progress beyond this point. Any suggestions?

Rollbase - Forum
Posted by Godfrey Sorita on 31-Oct-2014 09:21

Hi Hosny,

Please try to access the login page using this link: http://localhost:8830/router/login/login.jsp

Regards,

Godfrey

Posted by Manooj Murali on 31-Oct-2014 08:09

I can see all the RB components are started properly and the last line clearly states that the PAS is also up. What is the issue you are facing?

All Replies

Posted by Manooj Murali on 31-Oct-2014 08:09

I can see all the RB components are started properly and the last line clearly states that the PAS is also up. What is the issue you are facing?

Posted by HosnyA on 31-Oct-2014 08:59

Thanks Manoj. I'm new to RB, so if all components have started up properly I should be able to see the login page using http://localhost:8830/, shouldn't I. But it doesn't load anything. If I try https://localhost:8831/, it comes up with the security message, however when I accept it, it still doesn't load anything. Just a blank page, not even an error message. Here's the page source.

<html>

<head>

<meta name="robots" content="none" />

</head>

<body>

</body>

</html>

Posted by Godfrey Sorita on 31-Oct-2014 09:21

Hi Hosny,

Please try to access the login page using this link: http://localhost:8830/router/login/login.jsp

Regards,

Godfrey

Posted by HosnyA on 31-Oct-2014 09:28

Thank you Godfrey! got the login page. :)

This thread is closed