*nix RollBase Private Cloud Installation

Posted by renato.bognar on 26-Oct-2014 19:30


I've installed RollBase at *nix OS and I can see the router login page, but I have this message on components.log

[2014-10-26 22:04:22,496]
[2014-10-26 22:04:22,496] 1: ===> Error in thread StatusChecker at 10/26/2014 10:04 PM: Login URL is not accessible
[2014-10-26 22:04:22,496] java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:345)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at java.net.Socket.connect(Socket.java:538)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
at sun.net.www.http.HttpClient.New(HttpClient.java:308)
at sun.net.www.http.HttpClient.New(HttpClient.java:326)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1167)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1103)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:997)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:931)
at p20.a178.sendGetRequest(a178.java:61)
at p20.a178.sendGetRequest(a178.java:31)
at p23.a45.checkAlive(a45.java:42)
at p23.a40.checkStatuses(a40.java:152)
at p24.a51.doJob(a51.java:57)
at com.rb.util.system.a147.run(a147.java:37)

Could someone please help me?

Does somebody knows which URL is not accessible? And where can I set this up?

Thank you,


All Replies

Posted by renato.bognar on 26-Oct-2014 19:59

This is the URL return after login:


Posted by Godfrey Sorita on 27-Oct-2014 10:11
Hi Renato,

I would like to check the error in my instance and it would be great if you can provide the following details:

1. Installation method: Rollbase Private Cloud installer / zip files.
2. Rollbase Private Cloud version.
3. Database
4. Did you specify the location of your license file?

Posted by renato.bognar on 29-Oct-2014 07:19

Dear Godfrey,

Follow the answers below:

1. Private Cloud

2. Version 3.0

3. MySQL

4. How can I do this?

Thank you!


Posted by Godfrey Sorita on 29-Oct-2014 08:48
Thank you for providing the requested information.

The installer allows you to optionally specify the location of your license file(Step 5). For more information on using the Rollbase installer, please check the documentation: http://documentation.progress.com/output/Rollbase/#page/rb/using-the-rollbase-installer.html#

For MySQL databases, it should be installed with the following options:
> Install for a developer machine
> Choose a transaction database (Rollbase does not use OLAP)
> Choose online transaction processing
> Choose utf8 as the default character set

Then, verify that either the MySQL JDBC driver mysql-connector.jar, or the Progress DataDirect JDBC driver file, mysql.jar, is in the lib directory of your Web server.

Lastly, you need to create database tables for your Rollbase installation.
Posted by renato.bognar on 29-Oct-2014 11:04

Hi Godfrey,

I thank your for support me.

Everything you wrote is already working. Bases are created, I have a transaction database, etc, etc...  however the problem remains.

At this time no log captures errors or warnings.

Just post login URL is as follows:


Do you see some clue on it?

Posted by Godfrey Sorita on 29-Oct-2014 11:30
I experienced a similar issue before. My private cloud was installed to use port 8830 although the license file is set to use port 8080.

I had to redo the installation to use port 8080 and login with the URL: http://localhost:8080/router/login/loginPrivate.jsp?
Posted by renato.bognar on 29-Oct-2014 11:42

Hi Godfrey,

I found it!

The ROLLBASE_HOME env. variable was not configured during installation for some reason I could not identify.

I made the adjustment and now started to work as well.

Thanks for the support and time to help me.

Best regards,


Posted by Godfrey Sorita on 29-Oct-2014 11:55
I'm glad to hear that your installation is already working. Thank you for sharing the solution to the problem.
Posted by renato.bognar on 29-Oct-2014 12:06

It is installed on a Macbook OS Yosemite. If I can help with something, please let me know!

Thank you again for your efforts for help me.

Best regards,


This thread is closed