Rollbase inaccessible - 12-Aug-2014

Posted by romain.pennes@foederis.fr on 12-Aug-2014 03:07

Since this morning, I cannot connect to Rollbase hosted cloud. When trying to access the login page, it show this:

All Replies

Posted by Mike Fechner on 12-Aug-2014 03:10

Same for me.

Posted by romain.pennes@foederis.fr on 12-Aug-2014 03:20

And it show this when trying to access the support link portal:

"Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.150b1f45.1407831521.2b4b465"

Posted by Hans De Smet on 12-Aug-2014 03:21

Romain,

Could you open a support case so that our Support team could immediately investigate this further?

Kind regards,

Hans

Posted by romain.pennes@foederis.fr on 12-Aug-2014 03:23

Hello, sadly I cannot cannect to the support link portal (for support cases) because the following error appears:

Posted by Hans De Smet on 12-Aug-2014 03:23

Romain,

Just saw that you are neither able to create a case. I am checking this further!

Kind regards,

Hans

Posted by ajsharma on 12-Aug-2014 04:56

Its working for me. I can access the www.rollbase.com also can create application/mobile applications.

Regards,

Ajay Sharma

Posted by Mike Fechner on 12-Aug-2014 04:59

Still not working for me.

And you are Progress Employee – so authentication may work differently for you.  

Posted by Hans De Smet on 12-Aug-2014 05:01

There are issues for customers outside Progress when opening cases, logging in to Rollbase, etc.

IT is looking at this at the moment.

Kind regards,

Hans

Posted by Hans De Smet on 12-Aug-2014 05:35

Romain, Mike,

Can you try again and let me know if there is still an issue?

Hans

Posted by Mike Fechner on 12-Aug-2014 05:37

Rollbase works for me now! Thanks.

 

Posted by romain.pennes@foederis.fr on 12-Aug-2014 07:45

Hello,

It works ok now, thank you.

Romain

This thread is closed