API Hits Restriction

Posted by kalinga@progress on 07-Feb-2014 02:57


We have a rollbase private cloud  We are now hitting the limit of Rollbase

SERVICE LEVEL                             24 HOURS LIMIT                 1 HOUR LIMIT

Professional                                    50,000                                    2,083

is there a way to change change this. What can we do?

here is our error.

Number of API calls during past hour exceeded allowed maximum of 2083

I hope you can help me. You are free to email me.

Thank you!

All Replies

Posted by Santosh Patel on 07-Feb-2014 03:07

You can edit servicelevel.xml under <tomcat>/rollbase/config and increase the limit value.

Note that this would require a restart to effect it.

Posted by Bill Wood on 07-Feb-2014 04:52

If this were a hosted situation, the I believe that the limit is tied to your subscription level. In that case, you need to contact Progress Customer Support or your salesperson about getting a different license file. (I am not 100% sure of this, but Customer Support should be able to help).   

The response above shows that it is different for private-cloud installs (where it is up to you as the 'owner' of the hardware to decide what limits your 'users' are restricted to.

This thread is closed