API Call Limits

Posted by brastifard on 27-Nov-2013 09:45

What defines an API call when considering counting toward limits?....Is it only when you make a call to get a session ID?.... or is it ANY and ALL calls, even with the same Session ID? Also, why is Rollbase so stringent with API call limits per hour? The 200 per hour call limit is not sufficient when dealing with multiple reports that are being updated constantly.

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Posted by Anoop Premachandran on 27-Nov-2013 10:50

Any REST and SOAP call is counted towards the limit. The initial call to get a session id is not counted, but all subsequent ones are. Limiting API per hour is a standard practice followed by multi-tenanted SaaS/PaaS systems to have optimum performance and availability for all customers. Refer www.progress.com/.../rollbase-hosted-cloud for Pricing Plans and their limits. Please contact Sales for increasing your limits.

Posted by brastifard on 27-Nov-2013 11:08

Is the API limit per user, or is it our entire account?

Posted by Anoop Premachandran on 27-Nov-2013 11:10

Entire Account

Posted by brastifard on 27-Nov-2013 11:24

oh poo poo, that sucks!

Posted by brastifard on 04-Dec-2013 10:21

Is it possible to pay for additional API calls for a specific user only? Does customer support have a email?

This thread is closed