I've had the same issue as well.
It may be good to add this as an "Idea" in the Rollbase Challenge community so it can be voted on -- while techically not a new feature, it is an issue with an existing one, and voting on it should provide feedback to Product Management for prioritization :-)
Is there any feedback on this? A description of what causes the delay and some benchmarks on how long the expected delay should be. and possibly some workarounds would be nice.
What should I tell my customers when I roll an object change out and the SOAP service can not integrate with the change yet. How long should the expect to wait?
Please upgrade to the latest release (188.8.131.52 released on May 3rd 2014) and verify if problem persists. Basically Rollbase has a distributed architecture (www.progress.com/.../architecture) where different components (UI, SOAP, REST etc) can be hosted in different servers. Occasionally we encounter cache sync issues between UI and SOAP Components and this causes the issue mentioned here. An hour of inactivity usually results in cache being cleared and on next access data should be synced.