Communication Log Email Records

Posted by Rollbase User on 19-Mar-2013 08:46

We've sent out a bunch of emails, and are looking for a way to track these emails in the communication logs. However, it appears that there is no record of these emails being generated when they're sent.

All Replies

Posted by Admin on 19-Mar-2013 13:22

Please add list of Communication Log records to "View" page. You should also see log in "Audit Trail" section.

Posted by Admin on 19-Mar-2013 14:11

Pavel - Thanks for getting back to me so quick. We have the List of Communication Logs on the page, and nothing is propagating in there. There is also nothing in the "Audit Trail" section either.

Posted by Admin on 19-Mar-2013 16:35

If you're using rollbase.com please support request so I could take a look.

Posted by Admin on 21-Mar-2013 12:25

We are not using rollbase.com.

Posted by Admin on 24-Mar-2013 23:11

Hi Mike,



Which customer are you with? Perhaps you can send us an email with login info and steps to reproduce so we can take a look. Pavel is out of the office until April 8th so I apologize in advance for the delay on investigating this.



You can email us at: support@rollbase.com



Thanks,

Matt

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