Our client has reported a bug in delayed triggers wherein it should execute an object script after 20 minutes of inactivity in the record. We verified the bug using these test scenarios: > Used a 'Create Activity Trail' trigger with a 2-minute delay to log whether the trigger was ran or not. - The trigger is working when the delay is removed. - Also tested 1-hour delay. - No other triggers are running. > The permissions to all roles were enabled. > The trigger was added in the queue. > When debugging, the trigger is not displayed from the list. The scenario was tested using version 3.6.7 and 4.0.
I checked - delayed 'Create Activity Trail' trigger runs as expected. Please check your log and queue.
Can you please create a testing zone for us to replicate the issue on your instance? Application from the Philippines is blocked.
Use login name mpiscoso@tester and reset password to Martin's email address.
I tried delayed triggers in Rollbase.com and it worked. Any ideas on why this is not working on versions 3.6.7 and 4.0?
Please check enents.log - you may have some errors.
Marking as resolved, as this is working on Rollbase.com. Please contact us directly if help is needed with your particular private cloud setup.