Unable to login using Api

Posted by Rollbase User on 01-Mar-2013 09:07

Hi, We are building external application which is using rollbase as storage. But since this morning it's not possible to login either with REST or Web Apis. Here is what I see in logs: [2013-03-01 05:20:52,339] Unloaded at 03/01/2013 05:20 AM [2013-03-01 08:11:52,336] ===> Error in thread ajp-bio-8009-exec-396 at 03/01/2013 08:11 AM: Login error [2013-03-01 08:11:52,336] java.lang.OutOfMemoryError: PermGen space [2013-03-01 08:11:52,430] Loaded at 03/01/2013 08:11 AM [2013-03-01 08:11:52,430] Attempt to login: loginName=gyuriy@gmail.com at Fri Mar 01 08:11:52 CST 2013 [2013-03-01 08:11:54,520] Attempt to login: loginName=gyuriy@gmail.com at Fri Mar 01 08:11:54 CST 2013 [2013-03-01 08:11:56,517] Attempt to login: loginName=gyuriy@gmail.com at Fri Mar 01 08:11:56 CST 2013 As we use hosted solution for now, I have no idea how to solve this myself. Please help us in resolving this issue, and let us know how can we bypass this error in future. Also, I've got same PermGen exception when trying to create support

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Posted by Admin on 01-Mar-2013 10:40
We've got a runtime problem which is now resolved. Sorry for inconvenience.
This thread is closed