PDF rendering

Posted by Rollbase User on 24-Sep-2012 11:22

Hello, Sorry it's me again! We have an issue with the PDF document templates aswell as the HTML document templates being rendered as PDF. It appeared with saturday's patch. I precise that this is in Hosted Cloud version. (Not in Private Cloud) When creating or editing an existing document template, there is a red message saying : "PDF Forms Reader is not available. Please consult Chapter 18 on how to purchase and install it." When I try previewing it from a record : On PDF documents : "System Error Cannot parse requested template" On HTML documents rendered as PDF : "Echec de chargement du document PDF" (which means : Failed loading the PDF document) Thank you for your work, and sorry for the spam! Romain Pennes.

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Posted by Admin on 24-Sep-2012 11:29

This will be fixed ASAP, sorry for inconvenience.

This thread is closed