Installtion - Status 500 Exception report after installing R

Posted by Rollbase User on 24-Jul-2012 13:27

Having trouble running Rollbase for the first time on Ubuntu 12.04. I'm not a Linux expert and certainly not with Rollbase. My server: java version "1.6.0_24" OpenJDK Runtime Environment (IcedTea6 1.11.3) (6b24-1.11.3-1ubuntu0.12.04.1) OpenJDK 64-Bit Server VM (build 20.0-b12, mixed mode) processor : 1 vendor_id : AuthenticAMD cpu family : 16 model : 2 model name : AMD Phenom(tm) 9550 Quad-Core Processor stepping : 3 microcode : 0x1000065 cpu MHz : 3415.104 cache size : 512 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 1 initial apicid : 1 fpu : yes fpu_exception : yes cpuid level : 5 Using CATALINA_BASE: /usr/share/tomcat7 Using CATALINA_HOME: /usr/share/tomcat7 Using CATALINA_TMPDIR: /usr/share/tomcat7/temp Using JRE_HOME: /usr Using CLASSPATH: /usr/share/tomcat7/bin/bootstrap.jar:/usr/share/tomcat7/bin/tomcat-juli.jar Server version: Apache Tomcat/7.0.26 Server built: Apr 11 2012 12:24:08 Server number: 7.0.26.0 OS Name:

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Posted by Admin on 24-Jul-2012 13:34

I certainly should look into NPE. However please set ROLLBASE_HOME environment variable explicitly: default solution may not work well in your case. I will update documentation.

Posted by Admin on 24-Jul-2012 13:38

I know this is a Linux/Ubuntu question but... where best to set RB HOME explicitly?

Posted by Admin on 24-Jul-2012 13:59

I think this will answer your question:

http://stackoverflow.com/questions/2655641/set-environment-variable-in-ubuntu

Posted by Admin on 25-Jul-2012 11:09

Resolved -

First set explicit RB Home variable in /etc/environment:

ROLLBASE_HOME=/usr/share/tomcat7/rollbase

export ROLLBASE_HOME

Then:

1. I needed permissions on Rollbase directory:

# sudo chmod 777 /usr/share/tomcat7/rollbase

2. Had set the wrong password for MySQL login so corrected in databases.xml

3. Changed Domain name property in shared.properties by adding IP address of server rather than 'localhost'

Thanks Pavel and Matt for helping get this resolved!

Posted by Admin on 25-Jul-2012 11:59

Flagging as solved.

Posted by Admin on 26-Jul-2012 13:07

Jim, thanks for sharing your solution!



Matt

This thread is closed