Error download backups

Posted by Rollbase User on 09-Jul-2012 13:57

We are unable to download backups. We've tried everything we can think of, but we always get "Invalid credentials" when we click the Download link. What can we do?

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Posted by Admin on 09-Jul-2012 14:02

What URL you are using? Please attach screenshot with full URL.

Posted by Admin on 09-Jul-2012 14:05

The URL is https://www.mission.do/storage/servlet/Backup?custId=17300&t=4413437743594417427043184431431744354435433844114336%253D%253D&fileName=Sys20120709.zip



Posted by Admin on 09-Jul-2012 15:16

While I'm investigating - can you get file directly from directory listed on the page?

Posted by Admin on 09-Jul-2012 15:21

Can you send me direct email?

Posted by Admin on 10-Jul-2012 10:46

Yes, I am able to get the file directly from the directory listed on the page. How do I send you a direct email? What's your email?

Posted by Admin on 10-Jul-2012 11:47

pvorobiev@rollbase.com

This thread is closed