Receiving... "Login URL is not accessible. The users ar

Posted by Rollbase User on 12-Mar-2012 06:29

Yesterday, I received the following message, from my pivate-cloud implementation of RB, multiple times: "Login URL is not accessible. The users are unable to login." However, all "seems" to be OK with our servers/environment. When I check the logs, from our Master Zone, I find multiple entries like the following: [2012-03-11 14:00:10,114] 1_components ========================================== [2012-03-11 14:00:10,114] 1: ===> Error in thread StatusChecker at 03/11/2012 02:00 PM: Login URL is not accessible [2012-03-11 14:00:10,114] java.net.UnknownHostException: www.cloudforcourts.com at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at sun.net.NetworkClient.doConnect(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.(Unkno

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Posted by Admin on 12-Mar-2012 10:02

The system monitors login page and sends an alert if no response received.



1. Frequency of status checks is configurable: StatusCheckInterval setting in components.xml Please check Chapter 18 for more info.



2. Many factors can contribute to alarm, for instance web server crush or DDOS attack.

Posted by Admin on 12-Mar-2012 12:32

Thanks Pavel.



It looks like those who provide my DNS service may have suffered a DDOS... and that caused some problems for us this weekend. Doesn't seem to have been too big of a deal.





Posted by Admin on 12-Mar-2012 12:34

I noticed there are new binaries to be downloaded.



I don't think you typically list "fixes," in the release notes... but, did you manage to get a few "fixes" in this time... as usual?

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