Good Day! I've encountered an issue with regards to Document Templates. Whenever I "View" the document template, it works fine. However, when I click on "Preview", the error below shows up. Here's a screenshot of the Error message: Btw, The Document Template is in PDF format. Excel files seem to be working fine. Does anyone know the reason for this error? Thanks. -Gutchi
Rollbase currently does not support PDF templates. Anyway please try to provide exception from you company's log file, that would be helpful.