How to invoke a trigger when sending e-mail?

Posted by Rollbase User on 20-Sep-2011 21:49

Is there a way to invoke "After Create" triggers when e-mail is sent? For example, I've created an "after create" trigger in Communication Log object. I sent an e-mail by [selecting record] --> [selecting "Send To" in More Actions drop down list]. A communication log record is created but trigger is not invoked. Please help me on this. Many thanks.

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Posted by Admin on 21-Sep-2011 01:03

You can create workflow action to send email. That could change workflow status. That in turn can run triggers.

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