PDF Document templates get attached to Emails as HTML file,

Posted by Rollbase User on 15-Jun-2011 14:03

I'm trying to get a PDF Document Template to attach to an Email Template that is sent via a workflow action. I put the token {!registration_invoice} of the document template field into the email body. However, even though the document is set up as a PDF, it is being attached as an HTML document. This results in a unrecognizable data when the recipient goes to view the email attachement. Thanks

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Posted by Admin on 15-Jun-2011 14:15

But we do not support PDF templates. And I see .html extension on your screen. Please clarify. Are you using "Render as PDF" option on HTML template?

Posted by Admin on 15-Jun-2011 14:16

Yes, it's a HTML template checked to render as PDF

Posted by Admin on 15-Jun-2011 14:18

''

Posted by Admin on 15-Jun-2011 15:13

OK, will fix that.

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