Hi Guys, I want to create a link that will send an email to a particular user using a particular template. I think I've worked out that it needs to look something like this: https.........blah blah.../prod1/m/send.jsp?act=populate&id=13918181&templateId=12330239&objDefId=11808422&destId=11808446 However,the template ID is different in my published application, so I need to find out how to get the template ID based on the original ID or the name of the template. Is this possible ? I can't use the Email Template field type, because the picklist shows a list of templates for the current object, but I actually want to send an e-mail using a template from a related object. Also, what is the difference between act=populate and act=clean in the query string? Thanks, Matt
You can create workflow action to send email based on certain template. That will give you a template token for this action.
Hi Pavel,
I don't think this works, because the available templates are for the current object only. Like I mentioned above, I want to send an e-mail using a template from a related object...
for example: my (loan)application object has a number of tasks, and these tasks will be configured to send different e-mails for the application using templates from the application. however, when I create a workflow action for the tasks, I only see templates for the tasks (not the application).
Could you make it possible to make workflow actions so that they can send e-mail using a related parent objects templates?
This should work if you use tokens for related Application object (URL to Action pages). There is a bug, however, which will be fixed over the weekend. So please try after the next release.
Hey Pavel, if this bug is now fixed, would you be able to give me an example, because I don't quite understand what you mean in the above comment. Sorry!