Record name is not populating.

Posted by Rollbase User on 06-Apr-2010 13:10

Record name - When I create a reminder for some reason it is not giving the record a name - so in my view the Record name column "Reminder" is blank and there is not a link there for me to click on in order to access the record itself. Any ideas why this is like that and what i can do to fix it? Thanks.

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Posted by Admin on 06-Apr-2010 13:53

Please submit support request with sufficient info on how to reproduce the issue (application name, object, trigger name)

Posted by Admin on 06-Apr-2010 16:01

As turns out "Reminder" is custom object which you've created. It has naming template {!firstName} {!lastName}. So if you create a record where both first and last name fields are empty, you'll get a record with empty name.

I can try to improve our bullet-proof capabilities, but basically this seems to be an issue on your side.

Posted by Admin on 07-Apr-2010 14:28

I went in and changed the naming template - I did not know you can do that or what the naming template even was. Fixed now.

This thread is closed