Deployment: Local Administrator vs Domain Administrator acco

Good day everyone,

I am encountering a situation with a deployment where the Admin Service is failing to start properly. The Service in Windows starts, but none of the Java processes kick off and the admin-service itself is not responsive.

I have found a Progress Knowledge base article that outlines the exact symptoms of my problem. (http://knowledgebase.progress.com/articles/Article/P70045)

However, hen the installation was done, we had used the Domain Administrator account, rather than Local administrator.

Is this the problem? is there a fundamental difference in how Progress installation handles local administrator versus domain administrator? 

Thank You for any support.

Hi Libor,

When manually kicked off this way, the Admin service will start and operate as expected for a limited time. Once the user logs out however, within minutes the Admin process and java processes launched shut themselves down with no entry in the admserv.log

Libor, pasted below is the entire registry below the PSC tree.

(I hope this is what you're looking for)

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:54 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\AdminService
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\AdminService\10.2B
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: DLC
Type: REG_SZ
Data: D:\Progress\OpenEdge102b

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\AdminService\10.2B\ShutdownCmd
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Chimera
Type: REG_SZ
Data: "D:\Progress\OpenEdge102b\bin\jvmstart" -a "D:\Progress\OpenEdge102b\properties\AdminServerPlugins.properties"::PluginPolicy.Progress.AdminServer -o eventmgr -w @{WorkPath} @{JAVA\JREHOME}\bin\java -DInstall.Dir=@{Startup\DLC} -DWork.Dir=@{WorkPath} -Dadmsrv.jvm=@{JAVA\JREHOME}\bin\java com.progress.chimera.adminserver.AdminServerType -stop -service

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\AdminService\10.2B\StartupCmd
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Chimera
Type: REG_SZ
Data: "D:\Progress\OpenEdge102b\bin\jvmstart" -a "D:\Progress\OpenEdge102b\properties\AdminServerPlugins.properties"::PluginPolicy.Progress.AdminServer -o eventmgr -w @{WorkPath} @{JAVA\JREHOME}\bin\java -DInstall.Dir=@{Startup\DLC} -DWork.Dir=@{WorkPath} -Dadmsrv.jvm=@{JAVA\JREHOME}\bin\java -Djvmstart.debug=0 com.progress.chimera.adminserver.AdminServerType -start -service

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\JVM
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:54 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\JVM\10.2B
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:54 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\LANGUAGE
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\LANGUAGE\10.2B
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Default Language
Type: REG_SZ
Data: English - American

Value 1
Name: CharacterSet_Collation_Case
Type: REG_SZ
Data: ISO8859-1 Basic Basic

Value 2
Name: Date Format
Type: REG_SZ
Data: mdy

Value 3
Name: Number Format
Type: REG_SZ
Data: 1,234.56 (comma, period)

Value 4
Name: -numsep
Type: REG_SZ
Data: 44

Value 5
Name: -numdec
Type: REG_SZ
Data: 46

Value 6
Name: -cpinternal
Type: REG_SZ
Data: ISO8859-1

Value 7
Name: -cpcoll
Type: REG_SZ
Data: Basic

Value 8
Name: -cpcase
Type: REG_SZ
Data: Basic

Value 9
Name: Default Country
Type: REG_SZ
Data: Canada

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\OE Application Svr Ent
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\OE Application Svr Ent\10.2B
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Install Type
Type: REG_SZ
Data: Complete Install

Value 1
Name: workingPath
Type: REG_SZ
Data: D:\OpenEdge\WRK

Value 2
Name: GroupName1
Type: REG_SZ
Data: OpenEdge 10.2B

Value 3
Name: CGIScriptPath
Type: REG_SZ
Data:

Value 4
Name: DocRootPath
Type: REG_SZ
Data:

Value 5
Name: WebServerBitMask
Type: REG_DWORD
Data: 0

Value 6
Name: UserAccount
Type: REG_SZ
Data: All Users

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\OE Application Svr Ent\10.2B\SystemDLLs
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: C:\Windows\SysWOW64\pdh.dll
Type: REG_SZ
Data: C:\Windows\SysWOW64\pdh.dll

Value 1
Name: C:\Windows\SysWOW64\msvcr80.dll
Type: REG_SZ
Data: C:\Windows\SysWOW64\msvcr80.dll

Value 2
Name: C:\Windows\SysWOW64\msvcp80.dll
Type: REG_SZ
Data: C:\Windows\SysWOW64\msvcp80.dll

Value 3
Name: C:\Windows\SysWOW64\mscomctl.ocx
Type: REG_SZ
Data: C:\Windows\SysWOW64\mscomctl.ocx

Value 4
Name: C:\Windows\SysWOW64\mfc80.dll
Type: REG_SZ
Data: C:\Windows\SysWOW64\mfc80.dll

Value 5
Name: C:\Windows\SysWOW64\evntlog.dll
Type: REG_SZ
Data: C:\Windows\SysWOW64\evntlog.dll

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\OpenEdge
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:39 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\OpenEdge\10.00.000
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:39 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 10:19 AM
Value 0
Name: installPath
Type: REG_SZ
Data: D:\Progress\OpenEdge102b

Value 1
Name: oemInstallPath
Type: REG_SZ
Data: D:\Progress\oemgmt

Value 2
Name: WorkPath
Type: REG_SZ
Data: D:\OpenEdge\WRK

Value 3
Name: oemWorkPath
Type: REG_SZ
Data: D:\OpenEdge\wrk_oemgmt

Value 4
Name: OE Ultra Controls Version
Type: REG_SZ
Data: 9.2.20092.2017

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\Colors
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: color0
Type: REG_SZ
Data: 0,0,0

Value 1
Name: color1
Type: REG_SZ
Data: 0,0,128

Value 2
Name: color2
Type: REG_SZ
Data: 0,128,0

Value 3
Name: color3
Type: REG_SZ
Data: 0,128,128

Value 4
Name: color4
Type: REG_SZ
Data: 128,0,0

Value 5
Name: color5
Type: REG_SZ
Data: 128,0,128

Value 6
Name: color6
Type: REG_SZ
Data: 128,128,0

Value 7
Name: color7
Type: REG_SZ
Data: 128,128,128

Value 8
Name: color8
Type: REG_SZ
Data: 192,192,192

Value 9
Name: color9
Type: REG_SZ
Data: 0,0,255

Value 10
Name: color10
Type: REG_SZ
Data: 0,255,0

Value 11
Name: color11
Type: REG_SZ
Data: 0,255,255

Value 12
Name: color12
Type: REG_SZ
Data: 255,0,0

Value 13
Name: color13
Type: REG_SZ
Data: 255,0,255

Value 14
Name: color14
Type: REG_SZ
Data: 255,255,0

Value 15
Name: color15
Type: REG_SZ
Data: 255,255,255

Value 16
Name: NORMAL
Type: REG_SZ
Data: 0,15

Value 17
Name: INPUT
Type: REG_SZ
Data: 15,0

Value 18
Name: MESSAGES
Type: REG_SZ
Data: 15,1

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\Debug-Buttons
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Button0
Type: REG_SZ
Data: Run,run &file

Value 1
Name: Button1
Type: REG_SZ
Data: Cont,continue

Value 2
Name: Button2
Type: REG_SZ
Data: Step,step

Value 3
Name: Button3
Type: REG_SZ
Data: Next,next

Value 4
Name: Button4
Type: REG_SZ
Data: Break,break &file &line

Value 5
Name: Button5
Type: REG_SZ
Data: Stack,show stack

Value 6
Name: Button6
Type: REG_SZ
Data: Up,up

Value 7
Name: Button7
Type: REG_SZ
Data: Down,down

Value 8
Name: Button8
Type: REG_SZ
Data: Disp,display &text

Value 9
Name: Button9
Type: REG_SZ
Data: Exit,exit

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\Debug-Init
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Location
Type: REG_SZ
Data: 1,146,15,460,464

Value 1
Name: Pane0
Type: REG_SZ
Data: 1,46," "

Value 2
Name: Pane1
Type: REG_SZ
Data: 1,14,""

Value 3
Name: Pane2
Type: REG_SZ
Data: 1,16,"Commands in Queue: 0"

Value 4
Name: Pane3
Type: REG_SZ
Data: 1,25,""

Value 5
Name: DebuggerName
Type: REG_SZ
Data: PRODEBUG.EXE

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\Debug-Macros
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: Macro0
Type: REG_SZ
Data: r, run &file

Value 1
Name: Macro1
Type: REG_SZ
Data: c, continue

Value 2
Name: Macro2
Type: REG_SZ
Data: s, step

Value 3
Name: Macro3
Type: REG_SZ
Data: n, next

Value 4
Name: Macro4
Type: REG_SZ
Data: b, break &file &line

Value 5
Name: Macro5
Type: REG_SZ
Data: cb, cancel break &file &line

Value 6
Name: Macro6
Type: REG_SZ
Data: sb, show breaks

Value 7
Name: Macro7
Type: REG_SZ
Data: ss, show stack

Value 8
Name: Macro8
Type: REG_SZ
Data: u, up

Value 9
Name: Macro9
Type: REG_SZ
Data: d, down

Value 10
Name: Macro10
Type: REG_SZ
Data: di, display &text

Value 11
Name: Macro11
Type: REG_SZ
Data: sm, show macros

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\fonts
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: font0
Type: REG_SZ
Data: Courier New, size=8

Value 1
Name: font1
Type: REG_SZ
Data: MS Sans Serif, size=8

Value 2
Name: font2
Type: REG_SZ
Data: Courier New, size=8

Value 3
Name: font3
Type: REG_SZ
Data: Courier New, size=8

Value 4
Name: font4
Type: REG_SZ
Data: MS Sans Serif, size=8

Value 5
Name: font5
Type: REG_SZ
Data: MS Sans Serif, size=10

Value 6
Name: font6
Type: REG_SZ
Data: MS Sans Serif, size=8, bold

Value 7
Name: font7
Type: REG_SZ
Data: MS Sans Serif, size=8

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\JAVA
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: JDKHOME
Type: REG_SZ
Data: D:\Progress\OpenEdge102b\jdk

Value 1
Name: JREHOME
Type: REG_SZ
Data: D:\Progress\OpenEdge102b\jre

Value 2
Name: JVMEXE
Type: REG_SZ
Data: java

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\Proedit
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: SaveSettings
Type: REG_SZ
Data: no

Value 1
Name: BufList
Type: REG_SZ
Data:

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\ReportBuilderDefaults
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: DefMeas
Type: REG_SZ
Data: 1

Value 1
Name: PgLM
Type: REG_SZ
Data: 1

Value 2
Name: BotM
Type: REG_SZ
Data: 50

Value 3
Name: LeftM
Type: REG_SZ
Data: 50

Value 4
Name: RightM
Type: REG_SZ
Data: 50

Value 5
Name: TopM
Type: REG_SZ
Data: 50

Value 6
Name: RulPit
Type: REG_SZ
Data: 10

Value 7
Name: VRulPit
Type: REG_SZ
Data: 10

Value 8
Name: Pts
Type: REG_SZ
Data: 120

Value 9
Name: SnapTo
Type: REG_SZ
Data: 1

Value 10
Name: Color
Type: REG_SZ
Data: 0

Value 11
Name: WidthRep
Type: REG_SZ
Data: 1

Value 12
Name: WidthColor
Type: REG_SZ
Data: 8

Value 13
Name: FaceName
Type: REG_SZ
Data: Arial

Value 14
Name: LogF
Type: REG_SZ
Data: No

Value 15
Name: LogT
Type: REG_SZ
Data: Yes

Value 16
Name: LibDir
Type: REG_SZ
Data:

Value 17
Name: DatabaseDir
Type: REG_SZ
Data:

Value 18
Name: ImgDir
Type: REG_SZ
Data:

Value 19
Name: UDFDirectory
Type: REG_SZ
Data:

Value 20
Name: MemExt
Type: REG_SZ
Data: TXT

Value 21
Name: ImgExt
Type: REG_SZ
Data: BMP

Value 22
Name: ImageQuality
Type: REG_SZ
Data: 0

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\ReportBuilderPreferences
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: InstantRep
Type: REG_SZ
Data: 2

Value 1
Name: PromptFields
Type: REG_SZ
Data: 1

Value 2
Name: ScrBarHz
Type: REG_SZ
Data: 1

Value 3
Name: ScrBarVt
Type: REG_SZ
Data: 1

Value 4
Name: PromptConnection
Type: REG_SZ
Data: 0

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\ReportBuilderSaveList
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: ActionBar
Type: REG_SZ
Data: 1

Value 1
Name: FormatBar
Type: REG_SZ
Data: 1

Value 2
Name: FieldNames
Type: REG_SZ
Data: 0

Value 3
Name: SortFieldNames
Type: REG_SZ
Data: 0

Value 4
Name: ShowHiddenTables
Type: REG_SZ
Data: 0

Value 5
Name: PasteArgs
Type: REG_SZ
Data: 1

Value 6
Name: ShHzRul
Type: REG_SZ
Data: 1

Value 7
Name: ShVtRul
Type: REG_SZ
Data: 1

Value 8
Name: ShGrd
Type: REG_SZ
Data: 1

Value 9
Name: Maximize
Type: REG_SZ
Data: 0

Value 10
Name: NotFirstTime
Type: REG_SZ
Data: 0

Value 11
Name: Library
Type: REG_SZ
Data:

Value 12
Name: Report
Type: REG_SZ
Data:

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\ServicePack
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 10:19 AM
Value 0
Name: BackupPath
Type: REG_SZ
Data: D:\Progress\OpenEdge102b\SPBackup

Value 1
Name: Level
Type: REG_SZ
Data: 7

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\Startup
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: WorkPath
Type: REG_SZ
Data: D:\OpenEdge\WRK

Value 1
Name: DatabasesPath
Type: REG_SZ
Data:

Value 2
Name: V6Display
Type: REG_SZ
Data: no

Value 3
Name: DefaultFont
Type: REG_SZ
Data: MS Sans Serif, size=8

Value 4
Name: DefaultFixedFont
Type: REG_SZ
Data: Courier New, size=8

Value 5
Name: DLC
Type: REG_SZ
Data: D:\Progress\OpenEdge102b

Value 6
Name: Use-3D-Size
Type: REG_SZ
Data: Yes

Value 7
Name: PROPATH
Type: REG_SZ
Data: .,D:\Progress\OpenEdge102b\gui,D:\Progress\OpenEdge102b,D:\Progress\OpenEdge102b\bin

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\WinChar Colors
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: color0
Type: REG_SZ
Data: WHITE/BLUE "NORMAL"

Value 1
Name: color1
Type: REG_SZ
Data: BLACK/GRAY "INPUT, UNDERLINE"

Value 2
Name: color2
Type: REG_SZ
Data: BLACK/GRAY "MESSAGES, REVERSE"

Value 3
Name: color3
Type: REG_SZ
Data: BLUE/WHITE "HIGHLITE, HELP"

Value 4
Name: color4
Type: REG_SZ
Data: BLINK-RED/WHITE "URGENT"

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\10.2B\WinChar Startup
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: SysCheckmark
Type: REG_SZ
Data: 251

Value 1
Name: DLC
Type: REG_SZ
Data: D:\Progress\OpenEdge102b

Value 2
Name: PROPATH
Type: REG_SZ
Data: .,D:\Progress\OpenEdge102b\tty

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\PROGRESS\ProDbgCK
Class Name: <NO CLASS>
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: D:\Progress\OpenEdge102b.state
Type: REG_SZ
Data: Debugging disabled

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\ProShell
Class Name: ProgressRegClass
Last Write Time: 14/07/2014 - 9:52 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\ProShell\10.2B
Class Name: ProgressRegClass
Last Write Time: 14/07/2014 - 9:52 AM

Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\ProShell\10.2B\Font
Class Name: ProgressRegClass
Last Write Time: 14/07/2014 - 9:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: MS Sans Serif,8