Hello!
I have big problem with Progress OpenEdge 11.7 and I strongly need technical support.
I didn't can to use localhost:9090 - each browser write eror - connection refused (Unable to connect) .
But port 9090 is free.
Very strange, what I didn't have file fathom.properties and I can't give to Progress OpenEdge new port.
I have this problem two monts and I can't resolve this by myself.
Uninstall and new installation did't help me.
Anybody can give me technical support?
Hi,
Instructions/commands provided by Valeriy needs to be run from PROENV. You cannot run them from cmd.
You can launch PROENV from <OpenEdge install location(DLC)>\bin\proenv.bat. You will be prompted with proenv command prompt. From there you can run the commands. Please get back if you are still facing issue.
Thanks,
Sneha.
Fisrt, check that AdminServer is started:
proadsv -q
Second, check that fathom (aka management) is started:
fathom -query
If both are started, then check port 9090 in the firewall.
What OS are you use? if you use localhost for connect then it seems to me it it is Windows, right?
Did you call tech support?
Did you look in adminserver log file and ads0.exp file for messages?
Hello, Matt!
I don't know how to call tech support - how to do it? Can tech support resolve this problem remotely, directly on my computer?
Yes, I looked adminserver log file - where only information, when Progress was started (data and time).
If I try to install Virtual machine to my computer can it resolve problem?
I think problem resolve on some easy, but I don't know how to do it by myself.
Sorry for my silly questions - I'm just beginer and have soo many problem using Progress.
All my hope for the community and you))))
You can find the contact information for tech support here on the website.
Start here: www.progress.com/support
There is a contact phone number at the top of the page.
Fisrt, check that AdminServer is started:
proadsv -q
Second, check that fathom (aka management) is started:
fathom -query
If both are started, then check port 9090 in the firewall.
What OS are you use? if you use localhost for connect then it seems to me it it is Windows, right?
Hello everyone!
Dear Valeriy, I have Windows 8.1 OS by my computer.
proadsv -q for Windows didn't work in cmd . But if I see right in Service Pannel of OS Admin Service have status Running. But fathom didn't recognize - I don't know, how to call fathom by Windows OS cmd and fathom.properties file is absent on my computer.
Hi,
Instructions/commands provided by Valeriy needs to be run from PROENV. You cannot run them from cmd.
You can launch PROENV from <OpenEdge install location(DLC)>\bin\proenv.bat. You will be prompted with proenv command prompt. From there you can run the commands. Please get back if you are still facing issue.
Thanks,
Sneha.
Hello!
I'm so sorry what I kept silence so long.
I just returned from worktrip and start to check your suggestens for my problem resolving.
It's works! Hurra!
I called as Valery told PROENV from Start menu, sent query for proadsv -q and receive answer: AdminServer is not alive.
I called fathom -query and receive Coudn't reach adminserver port.
It's seems, what I must to start these service manually. I wrote proadsv -start and AdminServer started and after check fathom -query and receive anwser Running. And localhost:9090 start running!
It's magic! Thanks a lot for your support! You are survive me.
I spent 2 moons trying to resolve it, read so many documentation and nothing help to me. But you adwives help me and my localhost running. Thanks you!