Not able to start Actional Diagnostics Web Application

Posted by bism02 on 03-Mar-2014 11:04


I installed Actional Diagnostics version( The Actional Diagnostic server also got started which I can see in system tray.But the Web Application page fails to launch with the message as mentioned below:

Welcome to Actional Diagnostics

Sorry but we were unable to obtain a connection with the activation server.
Please check your internet connection and try again.

Try again

Any information on how to solve this issue would be of great help.


All Replies

Posted by Mike Fechner on 03-Mar-2014 11:09

Progress Software has divested Actional to Aurea.

Maybe they can help. If you have purchased Achtional through Progress Software before the acquisition, I recommend contacting your PSC sales rep.

Posted by bism02 on 03-Mar-2014 11:15

Thanks, I have sent them an e-mail and waiting for their response.

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