Hi,
Has anyone else experienced an issue whereby opening a file (double clicking) in an active task in the RTB Tasks perspective in eclipse causes the file to open but the file has no contents?
Previous file versions opened from the RTB history perspective open with no problems and their contents are intact.
I'm using the RTB 11 plugin.
Thanks.
Hi.
That generally occurs when one of the following conditions exist:
1. Your AppServer broker owner does not have read permission to the Roundtable workspace.
2. Your Roundtable Workspace uses a mapped drive instead of UNC path. AppServers don't do well with mapped drives.
You can always contact us via support@roundtable-tsms.com or support-europe@roundtable-tsms.com or PSC tech support as well.
Jeff
It was point two. Now fixed.
Thankyou!
Saquib.