Cannot start application: Error 9245

Posted by jmls on 21-Dec-2011 04:41

I have a user that cannot start our application, whilst other users using the same shortcut link can. This user happens to be the operations director, which doesn't help

When starting the app, he gets the error

Unable to memory map procedure library <library-name>.  System call: <function>.  Error number: <error>. (9245)

An attempt was made to memory map a procedure library.  The attempt failed.  The system call that failed was <function>. The error set by the system call is <error>.

Of course, the KB is silent on this issue

Has anyone seen this before / know what to do ?

TIA

Julian

All Replies

Posted by egarcia on 21-Dec-2011 07:19

Hello,

Knowing the system call and the errno returned can give an idea on why it failed.

What is the system call and the errno?

Thanks.

Posted by jmls on 21-Dec-2011 08:39

There wasn't a function call displayed, and the error no was 13.

Following advice from other people, I've looked into permissions.

Whilst there was nothing obvious, I ensured that everybody has write

permissions to the startup directory, and the error hasn't occurred

since.

Thanks all

Julian

Posted by Peter Judge on 21-Dec-2011 10:20

I've also foudn that I need to make sure to have write perms on the temp directory, else you'll get GPFs; in your case Julian, is the startup and temp directory the same?

-- peter

Posted by jmls on 21-Dec-2011 10:24

yes, they are the same

This thread is closed