Trying to generate an IPA file that's been working fine all day, now it just sits on generating please wait. Anyone else having this problem.
Same issue here. I had the same issue last week and something had to be reset at Appery. This occurs over and over again.
Thanks for confirming - thought I was going mad.. Progress, please, please can you resolve these issues. I thought, some months ago, you were investing in an alerting system to warn you of such outages. Maybe it went into Rollbase instead :(
Checking into this now.
-Shelley
Sorry Shelley still down this morning. Case logged 00269948
It looks like it make be resolved...I was just able to build my IPA file.
not for me ! I've got some to work and some that don't.
Tech support looking and the workaround doesn't appear to be working when you have modified the appname-info.plist. I don't see anyway to revert files from blue to black on the source tab i.e. revert change and take original version. The change I've made in the plist is to hide the status bar.
FYI the workaround for apps not working is to make a change in App Settings which should regenerate the project template.
You know there is a more simple fix to this issue, right?
Just move all your users to Android! You would be doing them a favour! ;-)
[tag:Kidding]
[tag:WellSortOf]
(Views in this post (including if it is funny) are my own and don't represent the views of my employer (who definitely don't think its funny!)
Hello John,
>> Tech support looking and the workaround doesn't appear to be working when you have modified the appname-info.plist.
>> I don't see anyway to revert files from blue to black on the source tab i.e. revert change and take original version. The change I've made in the plist is to hide the status bar.
I just wanted to share a couple of tips in case you still need help.
The Mobile App Builder provides an option to hide the status bar in the App settings->iOS Keys:
A possible option to restore the appname-info.plist file would be to compare the appname-info.plist file with one in
a project that you know works fine. Perhaps, a backup of the app or a version created using the Mobile App Builder
(Version tab in APPS page).
It could be that the appname-info.plist has an error that prevents it from building in Xcode.
A way to troubleshoot this issue might be to export the app as an Xcode project and build it in Xcode.
I hope this helps.
thanks for the suggestions egarcia (and Phillip)
I will look into building this in xcode as I'm more interested in the reason it fails - maybe it could help others ;) Incidentally, the reason I changed appname-info.plist was to do with the uiStatusBarHidden (you highlight above) not working.
Android ? Please iOS rocks [tag:notKidding] #AppleGeek
Bug found yeah loud yelp ;)
New version of appname-info.plist:-
<key>UIPrerenderedIcon</key>
<true/>
Old version (missing true bit)
<key>UIPrerenderedIcon</key>
Hello John,
It is good to know that the issue is now resolved.
FYI
UIPrerenderedIcon corresponds to "Icon already includes gloss effects" in Xcode and it is listed in the iOS keys in the Mobile App Builder.
The value can be <true/> or <false/> but if it this entry is missing (as in the issue that you had), it would cause the following error in Xcode:
Info.plist Utility Error:
The data couldn’t be read because it isn’t in the correct format.
Best regards.
thanks for info - strange one it used to work prior to Monday 3pm. Do you know if the UIPrerenderedIcon is a new thing come about since the xcode version upgrade?
Hello John,
I believe that I have seen the UIPrerenderedIcon in the iOS keys before the upgrade.
The UIPrerenderedIcon is the option that gives the shine effect to the app icon in iOS and it was introduced by Apple in the first version of iOS.
I think that the iOS keys section shows all the valid keys in the appname-info.plist, so it should have been there before the upgrade.
Thanks.
Hi John,
Can you provide a backup of the project to tech support? I am trying to improve the error messages returned when the build fails.
Thanks
-Shelley
sure - I've attached the backup to the support case 00269948.
Backup is of the failing build requiring the true bit being added to:-
<key>UIPrerenderedIcon</key>
<true/>