Heroku Postgress

Posted by kevin.bird on 12-Oct-2015 06:37

Hi, I am trying to connect to a Heroku Postgress database and getting the message that the database does not exist or I am not the owner. Any ideas whey it will not connect, when i can connect directly with PGAdmin with the same credentials?

Regards

Kevin

All Replies

Posted by jhobson on 12-Oct-2015 07:28

Kevin,
 
Is your error message like this?
 
Connector <value> does not exist or you are not the owner.
 
This indicates that the Connector ID for your On-Premise data source is not correct. You’ll get the Connector ID from the Config Tool in your On-Premise Connector installation – a 36-character GUID.
 
I hope this helps and good luck,
John
 

Posted by kevin.bird on 12-Oct-2015 07:50

Thanks John, That is the error I am getting: [d2c][JDBC Cloud driver][Service]Connector xxxxx does not exist or you are not the owner.

I am connecting to a Cloud instance - Heroku NOT on premise. Any idea why I get this error?

Kevin

Posted by jhobson on 12-Oct-2015 08:01

Kevin,
 
It’s appears you’ve created an On-Premise Data Source instead of a Cloud Data Source. When you edit your data source, does it say “Edit On-Premise <database> Data Source” at the top and have a “Connector ID” as the last option? If so, you’ll need to create a new Cloud Data Source. We don’t support changing the data source type between cloud and on-premise. Sorry. When creating a data source, most have an option at the top to choose On-Premise or Cloud.
 
John
 

Posted by kevin.bird on 12-Oct-2015 08:08

Thanks John, I recreated it now get this message:

[d2c][JDBC Cloud driver][PostgreSQL]no pg_hba.conf entry for host "xx.xx.xx.xx", user "user", database "database", SSL off

Posted by jhobson on 14-Oct-2015 06:16

Kevin,
 
Please accept my apologies for the delay in getting back to you. We’re working on the problem and will be in touch with you soon.
 
Thanks,
John
 

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